XonTel AI

AI Conversation Intelligence

Step into the future of trusted
communication with XonTel AI

We’ve built intuitive AI directly within your XonTel environment, making
it easy for any business to boost productivity and create richer team
and customer connections. Let AI be your team’s new superpower.

AI Conversation Intelligence

Step into the future of trusted
communication with XonTel AI

We’ve built intuitive AI directly within your XonTel environment, making it easy for any business to boost productivity and create richer team and customer connections. Let AI be your team’s new superpower.

Contect Us Now

How can AI help your business

Smarter Call Routing

AI intelligently directs calls to the most suitable agent based on skills, availability, and even customer history, reducing wait times and improving first-call resolution.

Enhanced Agent Productivity

AI-powered tools like real-time knowledge base access, automated summaries, sentiment analysis assist agents, enabling to handle interactions

Personalized Customer Experiences

AI analyzes past interactions and customer data to provide agents with context and offer tailored solutions, leading to higher customer satisfaction.

Automated Self-Service

AI-powered chatbots and virtual assistants handle routine inquiries, freeing up human agents for complex issues and providing 24/7 support availability.

Data-Driven Insights

AI analyzes communication data to identify trends, customer pain points, and agent performance issues, providing valuable insights for business improvement.

Improved Collaboration

AI facilitates smarter internal communication through intelligent meeting summaries, automated task assignments, and enhanced search capabilities within UC platforms.

XonTel AI Featutres

Smart Voice-to-Text

Converts calls into accurate, searchable text in real time—ideal for record-keeping, compliance, and training.

AI Meeting Recap (Call Summarization)

Instantly generates clear, concise call summaries with key points and action items, saving time on follow-ups.

Intelligent Call Labeling

Automatically tags conversations by topic, sentiment,or priority, making call organization and analysis effortless.

Emotion Insights

Analyzes voice tone and word patterns to detect customer mood and satisfaction levels during live interactions.

Real-Time Dual-Language Assist

Provides instant translation between supported languages, enabling smooth communication between Arabic and English and vice versa.

AI Virtual Agent (Chatbot)

Handles common inquiries and routine tasks via chat, reducing response time and freeing up human agents for complex issues.

Discover how our solution works with a demo built
specifically for your team.

Discover how our solution works with a demo built
specifically for your team.