IP phones have many features and capabilities that other phones do not offer, such as:
- Unified messaging
- Auto-attendant options
- Voicemail
- Call recording
- And many other features.
Considering that updating, expansion, and scalability are much easier with IP phones and systems, they are considered the most effective option for medium and large companies with high call volumes.
If the company’s budget is limited for a phone system, you should compare the differences between the two systems and the features you can do without. Analog phones may be cheaper, but they have limited capabilities and cannot be upgraded or have new features added later. On the other hand, setting up an IP phone system may be more expensive compared to analog, but updates and support are usually easier and less expensive.
If you are looking for a basic, easy-to-use and affordable phone, analog phones may be the best choice for you. If you need a more feature-rich, advanced and easily scalable phone that may cost you less in the long run, IP phones are undoubtedly the better option for you.