XonTel Application Privacy Policy

Privacy Policy


XonTel Technology built the XonTel app as a Free app. This SERVICE is provided by XonTel Technology at no cost and is intended for use as is.

XonTel is brought to you by United Gulfgate, Inc., a company based in Kuwait.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at XonTel unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

XonTel requests the following permissions on startup:

Allows access to call log. If you deny this permission, XonTel will not be able to proxy calls made through the OS dialer to Voice-over-IP anymore. In this case you can only use the dialer of XonTel’s main application screen to make VoIP calls, but there will be no call history for autocomplete available there either.


Used for displaying contact names in XonTel’s dialer, for labelling ongoing calls on screen, and for adding names to missed call notifications. If you deny the permission, XonTel will just display phone numbers w/o their corresponding names.

Record Audio

Required for making voice calls. If you deny this permission, calls will be unidirectional. The other party won’t hear you. In call options.

 Optionally Enabled Permissions

XonTel will not ask for this permission. If you want to use the video calls feature you have to manually enable it from Android Settings » Apps » XonTel » Permissions.


XonTel will ask you to allow access to storage if you want to import settings.

Does your app have access to my device phone number, IMEI or IP in any way?

XonTel has no access to your device’s phone number or IMEI. The IP address is only used for signalling to your SIP server for registration and making calls



We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2022-03-30

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].