You may have noticed the rapid evolution of communication technology around the world and the emergence of VoIP technology, which is described by experts as a revolutionary technology that will completely reshape the entire global communications system.
In this article, we will explain what VoIP is and how your business can benefit from this technology.

The term VoIP stands for Voice over Internet Protocol.

This simply means the ability to transmit voice over the Internet or internal networks instead of being transmitted via traditional landline networks.

Consequently, any number of people connected together through the Internet or an internal network can communicate by phone using this technology.

1. Converting analog signals into digital signals.
2. Efficiently compressing voice packets to prevent audio delays.
3. Transmitting the voice packet over the Internet Protocol (IP).
4. At the receiver’s end, the packet is analyzed, the data is extracted, and the digital signals are converted back into audio and sent to the phone.

• Cost savings: Using VoIP significantly reduces communication costs, and international calls using this technology are cheaper than any other communication method.
• You can also use mobile calling apps instead of traditional desk phones, reducing hardware expenses.
• Flexibility: VoIP service can be used from anywhere in the world, either via mobile apps or your IP phone, using your internal extension numbers.
• Ease of scalability: You can easily expand and add new lines or devices effortlessly.
• Additional services: Includes traditional phone services as well as other features such as: The ability to hold conference calls, voicemail, customizable ringtones, and the option to save and add caller details, etc.
• Ease of Use: The VoIP phone system allows you to set up and manage your phone system easily thanks to a graphical user interface (GUI).

Or via the Internet, making it easy to install, manage the system, and view reports.

• The ability to integrate voice, video, and data technologies simultaneously:

The use of VoIP technology allows users to access all Internet-based applications, such as software programs or email, while simultaneously handling voice, video, and data over the same network.

XonTel Technology is the first Arab company to pioneer the development and manufacture of high-quality VoIP communication devices.

XonTel manufactures high-quality, affordable phones and PBXs for homes, companies, and various government agencies. To learn more about XonTel’s services and products, click here.

Sources (Wikipedia)

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The electronics market today is flooded with countless types and models of PBX systems, also known as VoIP IP-PBX, along with a wide variety of IP phones.

These modern PBX systems have become essential components of today’s telecommunications revolution, thanks to the to the wide range of features they offer to businesses and individuals in a single device.

When choosing an advanced PBX system, many companies find themselves confused especially when planning to build an intelligent and modern communication network that connects departments internally or links branches across different locations.
By following a few key criteria, businesses can select the right PBX model that meets their needs effectively.

• Product quality and obtaining international quality certifications such as FCC & CE.
• Features and services offered by the PBX system.
• Whether all its features are completely free or some features require additional fees.
• Duration of warranty (guarantee).
• Is the PBX system easy to operate and install, and whether it requires a specialised technician with a high cost to manage the phone network?
• Can the company’s branches be connected to a single centralized phone network for free internal calls using a PBX system?
• Does the system provide call recording and monitoring to ensure service quality for users?
• Does it provide reports of all incoming and outgoing calls with specific time, date, and hour details?
• After-sales service and fast technical support.
• Total project cost.

For more information about the features and advantages of XonTel IP-PBX systems and IP phones, click here.