Choosing the Right Communication Device IP-PBX for Business

The electronics market today is flooded with countless types and models of PBX systems, also known as VoIP IP-PBX, along with a wide variety of IP phones.

These modern PBX systems have become essential components of today’s telecommunications revolution, thanks to the to the wide range of features they offer to businesses and individuals in a single device.

When choosing an advanced PBX system, many companies find themselves confused especially when planning to build an intelligent and modern communication network that connects departments internally or links branches across different locations.
By following a few key criteria, businesses can select the right PBX model that meets their needs effectively.

Key Criteria to Consider When Purchasing a PBX System or VoIP Phone

  • Product quality and obtaining international quality certifications such as FCC & CE.
  • Features and services offered by the PBX system.
  • Whether all its features are completely free or some features require additional fees.
  • Duration of warranty (guarantee).
  • Is the PBX system easy to operate and install, and whether it requires a specialised technician with a high cost to manage the phone network?
  • Can the company’s branches be connected to a single centralized phone network for free internal calls using a PBX system?
  • Does the system provide call recording and monitoring to ensure service quality for users?
  • Does it provide reports of all incoming and outgoing calls with specific time, date, and hour details?
  • After-sales service and fast technical support.
  • Total project cost.

For more information about the features and advantages of XonTel IP-PBX systems and IP phones, click here.

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