XonTel Enters the Cloud Communications Arena with the Launch of Telsip

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XonTel has long been recognized as a trusted partner in on-premise PBX telecommunication solutions, providing enterprises with the hardware, equipment, and services required to build robust and secure internal communication infrastructures across companies and government institutions.

However, with the growing market demand for more flexible systems that can easily scale up or down — while also reducing operational costs through cloud-based solutions — XonTel realized the importance of delivering a comprehensive ecosystem that combines its legacy expertise in traditional systems with cutting-edge innovation in cloud communications.

In a strategic move that reinforces its leadership across the Gulf and Arab markets, XonTel proudly announces the launch of its new cloud platform: Telsip.com— the cloud arm of the company and its gateway to next-generation communication and cloud call center solutions.

What Does Telsip Offer?

Telsip is focused on delivering advanced cloud-based communication solutions that allow XonTel to maintain its excellence in on-premise systems while ensuring top-tier quality and innovation in the cloud space.

1. Advanced Cloud PBX System

A virtual solution for managing calls over the internet, tailored for modern businesses. Features include:

Full support for SIP Trunking and Interactive Voice Response (IVR) systems
Smart call routing with a Virtual Receptionist
Virtual Fax
Call Recording
Voicemail to Email functionality
Complete support for inbound and outbound calls

And many other modern telecommunication features — explore more here

2. Fully Integrated Cloud Call Center

A comprehensive solution for managing customer experience across multiple channels, offering:

Full support for agents and supervisors
Customer Relationship Management (CRM) system
Automatic Call Distributor (ACD)
Smart Ticketing System for issue tracking and resolution
Integration with email, SMS, and web chat
Detailed reports and in-depth performance analytics
Integration with social media platforms

And many more powerful features — learn more here

A Strategic Step Toward the Future

With the launch of Telsip.com, XonTel evolves from being solely a provider of on-premise solutions to a comprehensive telecom partner that supports both local and cloud-based communication systems. This transformation strengthens the company’s position as a forward-thinking innovator, empowering clients with the freedom to choose the communication model that best fits their business needs.