The call center system is considered the link between the company or organization employees and its customers.
The main objective of any call center system is to manage the process of sending and receiving requests or inquiries and communicating through all channels with customers.
XonTel is one of the pioneers in developing and manufacturing solutions, services and various communication products which are used in local networks or via IP Technology (VOIP) in the Middle East, because of its long history in the world of communications in the Arab world.